TITLE AND SUBJECT OF ARTICLE

 

How To Build a Successful Web Hosting Business

When you start your own hosting business, there are many things you will want to take into consideration. One of the most important things you will need to figure out is how you will attract customers.

hosting

When you start your own hosting business, there are many things you will want to take into consideration. One of the most important things you will need to figure out is how you will attract customers. There are four important factors you will need to know in order to build a solid customer base with your business. If you are a reseller, you will want to know which company to buy your package from.

You will also need to have the skills necessary to run a hosting business. The very first issue you will want to pay close attention to is the design of your website. This is the first thing a visitor will seen when loading your site, and you will want to leave a good impression. If they aren't impressed with the design of your site, they are unlikely to become a customer. Your website should have an easy navigation menu, because few people will take the time to figure out how to move around your site. You should also try to use a custom design rather than a template.

Thousands of websites use generic templates, and they all have the same look and feel. You will not be successful online if you try to blend in with everyone else. You have to find a way to stand out, and using a custom design for your site is the first step. You want to have a professional look. It is also important to provide a variety of different hosting packages which can accomodate clients on a budget. Whether you decide to offer customer service via phone, IM, or email, make sure you respond to questions quickly. If you take longer than a day, your service will appear to be poor.

If you have some money, don't be afraid to invest in a tech support department. It is well worth it, and will separate your company from the thousands of other hosting services available. You should also provide tutorials on your website which will help your clients learn more how to optimize or market their sites. If your target is clients with e-commerce sites, write articles about how they can build their business.

It may be helpful to start a forum where your clients can exchange ideas or information. This could function as a kind of tech support where clients answer each others questions and problems. At the same time, if you start a forum it is critical that you provide excellent service. If you make an error with a client, it won't be long before many of your other customers learn about it.

 

How To Run A Successful Hosting Business

Running a hosting business

Any business planning on selling web hosting to their clients should consider a lot of important aspects of how to run a successful web hosting company. Many hosts lose clients daily due to lack of support, long periods of downtime, not providing enough service, the list is endless. In this short article I am going to outline ways you can become a successful host.

1 – Reliability

In my opinion I think that the most important part of a succe...

hosting,reseller hosting,shared hosting,website hosting,web site hosting

Running a hosting business

Any business planning on selling web hosting to their clients should consider a lot of important aspects of how to run a successful web hosting company. Many hosts lose clients daily due to lack of support, long periods of downtime, not providing enough service, the list is endless. In this short article I am going to outline ways you can become a successful host.

1 – Reliability

In my opinion I think that the most important part of a successful web host is the uptime of their servers. For clients and this is from experience if you try and access your emails, or web site and both are constantly down because the server is offline, it can be the most annoying thing in the world.

Downtime can be a major factor for a web host to lose clients, for the simple fact that they are paying for a service that they are not receiving. Many hosts offer an uptime guarantee of around 99%, which is acceptable because servers will go down from time tot time.

A good way to maintain a reliable server, if is monitor every server and this can be done easily using one of the number monitoring services available, More information about server uptime monitoring can be found in this forum.

2 – Customer Service

Again this is an important factor of a host that potential clients look for, a good host will offer a variety of ways for their clients to get in contact with them. Some of the popular support options that hosts offer are live support, email, phone and fax.

In the event that a client’s web site goes down for whatever reason, they want to know that they will be able to contact their host and get the problem resolved. If a client finds it hard to contact their host, they can become frustrated.

I would recommend if you are going to open a web hosting business, ensure that you do offer good customer support.

3 – Price

The price of your hosting service must be reasonable, finding a mid-point between offering a good service and making a profit can be hard to find. I would recommend looking at the services on offer from a number of other hosts. However I wouldn’t try and offer too much, without setting a price that as the host you can maintain.

In my opinion I believe that reliability, customer support and price are important to clients looking for a good web host, and to succeed as a host, should be able to offer these to their clients.

 

How to Protect Your Web Business from Hosting Troubles

Recently, I had very bad experience with my hosting service. That nice morning I tried to visit one of my websites and…Yak! – A scary message appeared instead. I tried another 3 websites and got the same message stating that I have an issue with my hosting account.

web hosting, internet

I would like to thank my website hosting provider for their excellent service; for giving me the experience, described below, in the very beginning of my web carrier, so I can evaluate and get the important lessons on time and for inspiring me to write this article.

There is something you and your hosting provider can learn from here.

Recently, I had very bad experience with my hosting service. That nice morning I tried to visit one of my websites and…Yak! – A scary message appeared instead. I tried another 3 websites and got the same message stating that I have an issue with my hosting account.

So, I logged on into the hosting website to realize that my bill for that month was late!?! But I sign up for recurrent payments via PayPal, following the very same hosting service suggestion? From my point of view there was no reason to be punished at all. That didn’t make me feel better, as the anger started to build up, after the initial confusion.

I was running Google Adwords campaigns on all 4 websites uploaded on that hosting service. If you are in the web business you know exactly what that means. The customers are clicking on your ads. You pay for the click. They don’t get to the site. So, they click again; you pay; they don’t get it and so on… And all this happens while you sleep or have no idea about what is going on.

The first thing which came to my mind was: Pause the Adword Campaigns and try to find the solution of the current situation. So, I paused the campaigns and realized how practical this feature is. Then went to the hosting website and submitted my monthly fee, using again PayPal.

Meanwhile, the confusion and anger were building very strong within. What was the reason for all that mess? Why, due to some issues between the hosting payment system and PayPal, I have to be punished so badly?

It turns out that the hosting service sent 3 notifications via email on that issue. So, they thought that I know about it and after the final notice they decided to pull the trigger and play hard. But they were wrong on that assumption. All their emails were labeled (unknown sender) in my gmail account, which means - junk!

How comes, that professional webmasters misidentified themselves, by using unknown account to notify their customers for such an important issue? I have no answer on that. All I know is that there is a nasty cookie, placed in my mind about hosting services. It is full of anger and confusion.

In a short run, my hosting guys won, they got there money on time. In a long run they lost me as a customer. What is the lesson here for all of us? How to protect your business from hosting troubles like that?

Treat the hosting as investment. Investors have a simple rule: never put all your eggs in a single basket. In fact, money generating website is an investment and it should be protected as such. Imagine all your websites placed in a single hosting account and all shut down, due to bad management decision.

What else may have a negative effect here? - Spam complains! Recently, a famous marketing guru’s website was shut down for almost a month due to spam complains. If you have several websites, hooked on a single account, such complain may put all of them down. That may cost you a lot, too.

Another unpredictable and out of your control factors are natural disasters. Earthquakes, flooding, hurricanes, fire and the water brought by the firefighters may destroy physically management or data centers of your hosting services without any possibility for recovery. That brings up another, very practical tip: always keep a complete and updated copy of all your website files, ready to be uploaded to a new provider.

Another thing to consider here goes to autoresponder services. Everybody knows that your money is in the list, right? So, where is your list? In the autoresponder service center which, in fact, is another hosting service for you. Make a habit to download, on a regular basis, your lists. It is built with your money, so you must protect your business from any autoresponder malfunctions, too.

So, human errors, natural disasters and spam complains are those major factors, you will never have control on. The only wise decision here is to spread your businesses around several hosting services to minimize the effect of the unpredictable, but always possible events. And don’t forget to keep updated copy of all your web files, too.

For your web success!