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15 Steps On How To Welcome Your New Employees

Have you lost potentially good employees because they have failed to understand and failed to fit into your workplace. The difference between a new employee being a success or failure is often down to how he or she is welcomed in the first few days and weeks. Here are 15 tips on how to welcome your new emplyees.

new employee, employee, human resources

Looking after a new employee during their first few weeks at work can mean the difference between their success and failure as employees as well as your success and failure as an employer, manager or supervisor.

Proper orientation determines how fast the new employee can be productive and efficient in his or her new job while giving you a good opportunity to make your new employee an efficient part of your team.

Below are 15 suggestions that will help you deal with your new employees during their first few weeks to help make sure that they get started on the right track.

1. Have a induction policy for welcoming and training new employees. Don't just leave it to whoever is available. Human resources should cover the HR side of the induction with a trainer (if you have one) or a senior manager or supervisor covering the more hands on part of the job. Either way the following is a minimum of what is required.

2. Give your employee a warm welcome. Don't just point them to the area they work and let them get on with it. Nothing makes a new employee feel comfortable more than a warm welcome.

3. Give them a brief description about your role as a supervisor. Knowing who's in charge and what you expect from them will make them more comfortable with you as the boss.

4. Give your new employee a welcome tour of the whole department or, if the site isn't too big, the whole site. Make sure they know how to get to the bathroom, emergency exits, cafeteria, etc.

5. Give them a brief summary about the company, its history as well as its mission and objectives.

6. If possible demonstrate your company’s products and/or services, paying particular attention to the products relating to the area in which the employee will work. This will make them more secure and confident with the work that they are going to be doing.

7. Explain to your new employee how the company works particularly if the company has any unusual working practices or a different structure than the norm. Again, this will help familiarize them with the company.

8. Tell your new employee about the company’s competitors and what is being done to make sure that the company is staying ahead of the competition.

9. Explain in detail your new employee’s responsibilities and describe their job functions. Don't leave it to the other employees to teach them the basics unless there is a trained member of staff whose job it is.

10. Let your new employee be aware of what you and the company expect from them. This includes proper work ethics, productivity, teamwork, and appearance.

11. Explain the specific conditions and requirements of employment, including hours, pay, pay periods, holiday pay, sickness provisions, pension, medical benefits, lateness etc.

12. Be very clear about the safety rules, policies, procedures and regulations. Explain and show proper use of safety devices.

13.Introduce your new employee to his or her co workers along with a brief description of their jobs and responsibilities.

14. Outline opportunities for promotions and other opportunities.

15. To give them time to acclimatize give them a work buddy, a friendly experienced worker, to show them the job and work with them for the first week of two.

Covering all of these basics will help new employees settle in and they will be more efficient able to be contribute much more quickly compared to employees that are just left to their own devices.

 

Cheaper is Not Always Better Employees

I work for a large insurance firm in the northwest, in an office with over 500 other employees. Management recently decided to replace our existing phone system as the old system was no longer meeting our needs. I and my co-workers were under the impression that they were going to update the system, as in "make an improvement", and that we would have late model phones with technological advancements galore. Boy, were we in for a surprise.

Telephone, telephones, phone, phones, telephone systems, telephone system

I work for a large insurance firm in the northwest, in an office with over 500 other employees. Management recently decided to replace our existing phone system as the old system was no longer meeting our needs. I and my co-workers were under the impression that they were going to update the system, as in "make an improvement", and that we would have late model phones with technological advancements galore. Boy, were we in for a surprise.

One day a few weeks ago, we all came in to find new phones on our desks. These were not the state-of-the-art communication devices we had in mind. Instead of the sleek, sophisticated, caller IDing, multi-line handling, LCD displaying wonders of the modern age we all dreamed of, there was a simple phone with a keypad on the receiver...not unlike what you might have had at home 15 years ago. In addition to the new phone, there was a sheet which explained in graphically painful detail exactly which series of buttons one would have to push in order to make this thing function properly. We had to now enter a digit to put someone on hold, enter a three digit code to transfer someone (one digit, dial tone, two digits) and enter a ridiculously long series of numbers to access our voicemail.

Needless to say, we were in shock. I knew it wouldn't take long before the roars of complaining would drown out the usual office din. Sure enough, by lunchtime our office manager came in to tell everyone that we were simply going to "try it out for a while" and that the company had saved thousands by choosing this option. I and the other employees were fairly certain that we had already lost thousands in reduced productivity that morning alone. Oh, well...it's their company, we just bring in the money for them.

For the next few days, we tried to get used to saying "hold, please, while I transfer you", removing the receiver from our faces and trying not to curse as we made a lame-duck attempt at pressing keys, listening and pressing more keys. It was a nightmare. We were getting pretty fed up with it, but just assumed that this was what we would have to deal with. Then, out of the blue, we came in one day to find real phones with real features at our desks. No more looking at the receiver while we frantically tried to key in numbers fast enough not to drop the call. No more ten digit voicemail "pins". No more of having no idea who was calling or where the call came from. Ahhhh, relief at last.

Later the same day, we heard a rumor circulating around the office that the VP of operations had returned from a two week trip to New York. His words, upon seeing one of the phones management had originally purchased on his desk were, "get rid of them". All it took were those four words from a higher-up to set things right. Unbelievable.

 

The Value of Hiring Good Employees

This article discusses important traits that will act as a guide for hiring employees. Following these ideals carefully can help you have a great experience in business and can help you to find the employees that are going to make your business run efficiently.

employees, hiring, concession business

In one of my previous articles, I wrote about the importance of customer service in business, and specifically the food concession business. In order to help implement this trait with your food business, hiring good employees is extremely important. But having good customer service isn’t the only reason to hire good employees. Other traits of good employees are trustworthiness, good work ethic, and ability to learn. These traits are all extremely important and an employee without one or more of these traits is simply not the full package. In order for your mobile food concession business to run smoothly and successfully, finding employees with the whole package is crucial.

Customer service is so important in being able to keep your customers happy. While you alone know how important it is to your business to create good relationships with your customers, since you probably won’t run the business completely by yourself, you must also convey this message to your employees. Good employees will care that you want to be kind to your customers. Employees that aren’t worth much might treat customers well in your presence but then treat them without care when you aren’t around. You must always leave a way for customers to leave feedback so that you can be sure your customers are getting treated in a way that will be good for your business’s reputation.

Knowing you can trust an employee to treat your customers well even when you aren’t there is part of the trait of being trustworthy. This is one of the most important traits you can find in any employee. An employee that you can’t trust does not need to be part of your team. An employee that isn’t trustworthy will not have any problem stealing goods, money, or supplies from you. This can be an unbelievably high cost to lose. Employee theft is one of the biggest expenses of businesses these days. A trustworthy employee is worth his or her weight in gold.

Another important trait of an employee with the whole package is good work ethic. This also goes along with trust. You have to be able to trust your employee to really work when your back is turned. An employee with good work ethic will do that for you. This is a priceless trait when you need to get as much work for the money you are paying employees as you can. Employees that just sit down when you leave are robbing you of your hard earned money. Getting something for nothing should be considered theft and if you have employees like this, either tell them to change their ways or they are out.

Finally, ability to learn is certainly near the top of the list of important traits for good employees. You have to have employees that pick up on procedures very quickly if you run a concession business. This will make your job much easier when it comes to being able to leave them alone and having work get done. If you have employees that aren’t good at learning on the go, you will not have as efficient of a business as you could. All of these traits are important employee traits for any business. Finding employees with the total package can help you have a successful experience in business.




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